If your team members did not receive the notification/reminder email for the weekly report tool, please be sure to check your spam filter for an email from firstname.lastname@example.org with the subject line [Reminder] Fill out your weekly report.
The reminder email is sent out each Friday morning at 10AM Central Time.
If you've checked your spam filter and are not seeing that they are getting stuck, please email us a ticket with the following information:
- An example of who is not receiving them (First name, last name and their email address)
- The date they last received one
To mitigate this problem quickly, you can simply have your team members go to http://weeklyreport.entreleadership.com, sign in and fill out their weekly report. The link does not change week to week. They can also set up a calendar reminder with the link in it to ensure that they get a reminder every week.